Terms of Service
Last updated: August 2026
1. Application and Contractual Relationship
These terms apply to your use of the Qile Network Technology website and inquiries or purchases involving websites, independent stores, mini-programs, system development, operations support, and related services. Website descriptions, indicative prices, and communications introduce our services and do not automatically constitute irrevocable offers. Project scope, price, schedule, deliverables, acceptance criteria, and responsibilities are governed by the final service agreement, order, quotation, requirements specification, and supplemental agreements. Where documents conflict, the later and more specific mutually confirmed document prevails.
2. Inquiries, Quotations, and Contract Formation
You must provide truthful, accurate, complete information and requirements, materials, and contact details that you are entitled to use. Quotations are generally based on disclosed requirements at the time; changes to scope, third-party costs, taxes, or delivery conditions may change the price and schedule. Unless otherwise agreed in writing, a contract is formed when signed, sealed, confirmed through an accepted electronic method, or when we receive the agreed initial payment and begin performance. Oral statements become project commitments only when confirmed in writing.
3. Services and Project Cooperation
We provide design, development, deployment, or operations services according to confirmed requirements and professional standards, and communicate material delivery issues promptly. You must appoint a project contact, provide compliant materials, access, and feedback on time, and remain responsible for business rules, product information, promotional content, and final launch decisions. If either party fails to provide materials, approvals, access, or cooperation on schedule, the parties will revise the plan according to the actual cause. Neither party may use cooperation duties to shift responsibilities that properly belong to it.
4. Fees, Payments, and Third-Party Costs
Service fees, payment milestones, taxes, and invoicing follow the project agreement or order. Unless expressly included, third-party costs such as domains, cloud servers, SMS, email, payment gateways, app stores, advertising platforms, and plugin licenses are normally payable separately by you. If payment is overdue, we may provide written notice and a reasonable cure period. If non-payment continues and affects performance, we may suspend the relevant service while taking reasonable steps to avoid unnecessary loss. Suspension does not affect settlement for completed work and incurred costs.
5. Scope Changes and Schedule Adjustments
New functions, material design revisions, interface changes, delivery-environment changes, or work beyond agreed revision rounds must be confirmed in writing with corresponding fees and schedule before implementation. Corrections needed because deliverables fail the original acceptance criteria are not treated as additional scope and charged again. A party proposing or becoming aware of a reasonably foreseeable impact must notify the other promptly, and both parties will adjust the project plan in good faith while minimizing loss.
6. Delivery, Acceptance, and Defect Handling
We deliver milestones or final deliverables using the agreed method. You should review them against clear acceptance criteria within the contractual period, or otherwise within a reasonable period, and provide specific consolidated feedback. We will correct defects within scope that are attributable to delivery quality. Issues arising solely from changed preferences, third-party platform rule changes, unauthorized modifications, misuse, or operation outside the agreed environment are not automatically included as free defect correction, although the parties may agree on additional support.
7. Intellectual Property and Project Materials
Each party retains ownership of trademarks, code, templates, tools, methods, documents, and other intellectual property owned before the engagement. Ownership and transfer conditions for custom deliverables follow the project agreement; absent an express agreement, neither party is deemed to acquire ownership of the other party’s pre-existing intellectual property. You warrant that text, images, fonts, audiovisual materials, data, and software licenses you provide are lawful. We warrant that content we independently provide and incorporate is properly licensed. A party whose supplied material infringes third-party rights bears responsibility according to law, causation, and fault.
8. Confidentiality and Personal Information
Both parties must protect non-public commercial information, technical materials, credentials, customer information, and project data obtained during the engagement, use it only to perform the project, and limit access to personnel with a need to know. Where personal information is involved, each party must comply with applicable personal information and network data security requirements according to its role. If disclosure is legally required by a regulator or court, the disclosing party should notify the other where permitted and limit disclosure to what is necessary.
9. Third-Party Services and Open-Source Software
Projects may integrate cloud platforms, payments, maps, social media, AI models, plugins, or other third-party services whose availability, pricing, rules, and data practices are controlled by their providers. We will exercise reasonable care in selection and perform agreed integrations, but cannot promise permanent availability or unchanged third-party rules. If a change affects the project, we will explain it promptly and help assess alternatives; additional costs and rework require mutual confirmation. Open-source software included in deliverables remains subject to its applicable licenses.
10. Suspension, Termination, and Settlement
If a party materially breaches the agreement and fails to cure within a reasonable period after written notice, or another statutory or contractual termination event occurs, the non-breaching party may terminate according to law. A party ending the project without the other party’s breach bears the responsibility stated in the agreement. If not specified, settlement will fairly account for completed work, delivered results, irrevocable third-party costs, and demonstrable losses. We do not use “no refunds under any circumstances” language to exclude lawful rights to termination, refund, or damages.
11. Force Majeure
If performance is prevented by an unforeseeable, unavoidable, and insurmountable event such as an earthquake, flood, fire, war, major public-health event, government action, or nationwide or regional communications infrastructure failure, the affected party must notify the other promptly, provide evidence within a reasonable period, and mitigate loss. Liability may be partially or fully excused according to the event’s actual impact, except where law provides otherwise, the event occurs after delay, or losses increase because notice or mitigation duties were not met. The parties will discuss extension, alternative performance, termination, and settlement.
12. Liability and Non-Excludable Responsibilities
A party that breaches the agreement and causes loss must bear responsibility under law and the contract, taking account of fault, causation, foreseeability, and whether reasonable mitigation occurred. Loss directly caused by a party’s incorrect information, unlawful materials, unauthorized system changes, or violation of operating requirements is borne by the party at fault; this does not excuse the other party’s own fault. Nothing excludes or limits liability for property loss caused intentionally or by gross negligence, personal injury, a consumer’s or other customer’s principal statutory rights, or any other responsibility that cannot legally be excluded or limited.
13. Prohibited and Unlawful Use
You must not use our websites, systems, or technical services for unlawful or criminal activity, unlawful content, infringement of intellectual property, personal information, or other rights, interference with network security, circumvention of access controls, or conduct expressly prohibited by the agreement. If a clear legal risk is identified or a competent authority makes a lawful request, we may suspend relevant functions, preserve necessary records, assist remediation, or report as required. Except in emergencies or where notice is prohibited, we will explain the reason and provide a reasonable opportunity to address the issue.
14. Notices and Contact Details
Project notices may be delivered through email addresses, project-management tools, business messaging accounts, or other channels confirmed by the parties. A party changing contact details must notify the other promptly or bear the resulting consequences of delayed notice. Service questions, terms inquiries, or complaints may be sent to vikki@cheerec.cn or submitted through the Contact page. Address: No. 383 Panyu Avenue North, Panyu District, Guangzhou.
15. Governing Law and Dispute Resolution
These terms and related service relationships are governed by the laws of the People’s Republic of China. The parties should first seek an amicable resolution. If no resolution is reached, a valid dispute-resolution clause in a separately signed agreement applies. Without another valid agreement, either party may bring proceedings before a court with lawful jurisdiction. If part of these terms is invalid or unenforceable, the remaining terms continue in effect; mandatory law prevails over any inconsistent provision.