Privacy Policy
Last updated: August 2026
1. Scope and Data Controller
This policy applies when you visit the official Qile Network Technology website or contact us through website forms, online inquiries, or other published channels. Qile Network Technology Co., Ltd. is the controller responsible for determining how and why related personal information is processed.
2. Information We Collect
When you submit an inquiry or contact us, we may collect your name, company, email address, telephone number, budget range, service interests, and project description. To maintain website stability and security, our servers may also record necessary technical data such as access time, IP address, browser and device type, pages visited, and error logs. Please do not include identity numbers, bank details, health information, or other sensitive information unrelated to your inquiry.
3. Purposes and Legal Basis
We use relevant information only to respond to inquiries, clarify requirements, prepare proposals and quotations, enter into and perform service contracts, provide after-sales support, secure the website, resolve complaints or disputes, and meet legal obligations. Processing is based on your consent, steps necessary to enter into or perform a contract, legal obligations, or other grounds permitted by law, and follows principles of lawfulness, fairness, necessity, good faith, and data minimization.
4. Cookies and Local Storage
This website may use essential cookies or browser local storage to remember language preferences, maintain page functionality, and preserve an inquiry that could not be transmitted successfully. We do not sell browsing records merely because you use the website, and essential cookies are not used for cross-site advertising profiles without notice and authorization. You may clear or restrict this data through browser settings, although some preferences or functions may reset.
5. Service Providers, Sharing, and Disclosure
We do not sell your personal information. We may engage technical providers for hosting, cloud services, email, system maintenance, or customer support and allow processing only to the minimum extent necessary, subject to confidentiality and security obligations. We do not provide or publicly disclose personal information to other third parties unless we obtain separate consent, it is necessary to deliver a service you selected, or applicable law provides otherwise.
6. Cross-Border Transfers
If overseas cloud, email, or project-delivery services require a cross-border transfer, we will first explain the overseas recipient, contact details, processing purpose and method, categories of information, and how you may exercise your rights. We will obtain separate consent, conduct a personal information protection impact assessment, and complete applicable transfer procedures as required by law. Where no cross-border processing is necessary, we will not proactively provide your personal information overseas.
7. Retention Period
We retain personal information only for the shortest period necessary for the purposes described in this policy. The period is determined by the inquiry cycle, contract performance and support term, dispute-resolution needs, and legal requirements. When the purpose is fulfilled, the period expires, or consent is lawfully withdrawn, we delete or anonymize the information. If law requires continued retention, processing is limited to storage and necessary security protection.
8. Security Measures
We use administrative and technical safeguards appropriate to the risks, including access controls, authentication, transmission protection, logging, backups, staff confidentiality requirements, and incident-response procedures, to reduce unauthorized access, disclosure, alteration, loss, or misuse. No internet environment can guarantee absolute security. If an incident may affect your rights, we will take remedial action and provide notifications or reports as required by law.
9. Your Personal Information Rights
Within the scope provided by law, you may be informed about and decide, restrict, or refuse processing; request access, copies, correction, completion, or deletion; and withdraw consent-based processing. Withdrawal does not affect processing completed before withdrawal. To protect information security, we may verify your identity before handling a request. We will respond within the legally required period and explain where a request cannot lawfully be fulfilled.
10. Information About Minors
Our inquiries and business services are primarily intended for adults and business customers and are not directed to children under 14. Minors should use the website under the guidance of a parent or guardian. If we learn that information about a child under 14 was collected without guardian consent, we will verify the situation and delete it or take other appropriate action promptly.
11. Policy Updates
We may update this policy when website functions, processing practices, or legal requirements change, and will display the latest update date on this page. If a change materially affects your rights, we will provide a prominent website notice or another appropriate notice. Where renewed consent is legally required, we will obtain it before the relevant processing begins.
12. Contact Us
To exercise your personal information rights or raise questions, comments, or complaints about this policy, our processing practices, or information security, email vikki@cheerec.cn or use the Contact page. Address: No. 383 Panyu Avenue North, Panyu District, Guangzhou. We will handle the request promptly after verifying your identity and the request details.